Claru

When signing up for Claru, please use your correct email address and create a secure password. ​

Make sure you enter their referral code during sign-up. Referral codes cannot be added after your account has been created.

If you did not receive your verification email:

Check your inbox, spam, and junk folders.

1. Sign in to your Claru account.
2. Go to My Profile.
3. Click Resend Verification Email.
4. Check your inbox, spam, and junk folders.

If you still do not receive the email, please write to us through the chat.

Click Forgot Password on the Claru login page and follow the instructions to reset your password.

Browse available projects and access each project's Getting Started Guide.

View your approved hours, approved clips, and other project progress information.

See payment status and related information

- Add or update your banking details
- View payment history
- See payment status and related information

Accessible from the Gift Box icon.

- Referral rewards
- Milestone bonuses
- Other eligible incentives

All your personal information - please keep this page up to date.

- Language preferences
- Notification preferences
- Account settings

Go to the Payments page (Wallet icon) and follow the instructions to add your banking information.

We recommend completing this before your first payment cycle to avoid delays.

For anything related to payments, please visit our Payments Help Center section before writing to support.

Can I use Claru in Spanish or Portuguese?

Yes. Claru is available in English, Spanish, and Brazilian Portuguese.

Your language is detected automatically based on your browser settings, and you can change it anytime under:

My Profile → Preferences → Language

Verification, passwords, language preferences, payments, and finding your way around.

Take a few minutes to set up your account correctly before you start recording. This helps prevent account and payment issues later on.

Setting up your Claru account

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Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Setting up your Claru account

Creating your account

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Which pages should I know about?

Projects

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My Profile

Where do I add my payment details?

Can I use Claru in Spanish or Portuguese?