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Setting Up Your Payment Information

How to connect a payout account with Trolley from the Payments page and the details required.

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Written by Johannes Truong

1. Access the Payments Page

  1. Log in to your Claru account.

  2. Click the Wallet icon in the top-right corner of your dashboard.

  3. Open the Payments page.

  4. Click + Add Payout Method.

Note: If you do not see the + Add Payout Method button, please contact our support team.

2. Enter Your Residential Address

Enter your full residential address.

Important: This must be your residential address. Using a business or non-residential address may cause your payment to be rejected.

Once complete, click Next.

3. Enter Your Banking Information

Enter your banking details carefully and accurately.

The required fields vary by country. For example, users in the United States will be asked for their routing number and account number.

Once you've completed all required fields, click Add to save your payout method.

We recommend setting up your payout method before your first payment cycle to avoid delays.


I am part of a team or agency and cannot see the payout setup

If you joined Claru through a team or agency, your team lead holds the payout account for the whole team. You will see a note that your payments are managed by your agency, and there is nothing for you to set up — your team lead handles payment setup on your behalf.

If you still need help after reading this, write to us through the chat and our team will look into it.

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