Your Claru profile holds the details we use to match you with projects, including your name, skills and Location. You can edit it at any time from My Profile in the avatar menu at the top of your dashboard.
How do I edit my profile?
Open the avatar menu and choose My Profile. Each field in Basic Info saves as soon as you confirm it, and a confirmation message appears when a change goes through.
In Basic Info you can edit:
Your full name, gender and education details
Links to your LinkedIn and Upwork profiles, and your Discord username
Location — your country, plus a state if you are in the United States
Elsewhere on the profile page you can also update:
Skills and interests — up to 10 of each — and your native language, in the Skills & Interests section
Your profile photo — use the camera icon on your avatar at the top of the page to upload an image
Keeping these up to date helps us match you with more relevant projects.
Can I change my email address?
No. The email on your Claru account can't be changed, because changing it could cause issues with your account and with video syncing. Keep using your personal email in the Minute app with the Claru organization code shown on your project page. Your Inbox Address (the @supply.claru.ai address shown in Basic Info) is also fixed. It is the address used with partner recording apps on certain video-collection projects, and your project's page explains when you need it.
Why does my Location matter?
Some projects are only available in certain countries or regions.
Your location determines which projects you can see and join, so it's important that you provide your true country of residence and keep it up to date.
Do not select a different country or use a VPN to appear as if you are located somewhere else. Providing false location information or attempting to bypass location restrictions may result in your Claru account being permanently suspended.
If your location is missing, you'll be asked to complete your profile before accessing projects.
How do I change the language Claru is displayed in?
Claru is available in English, Español and Português (Brasil). When you are signed in, open My Profile and use the language selector in the Preferences section. When you are signed out, use the globe icon on the sign-in and sign-up pages; it also appears on the forgot-password, verify-email and accept-terms pages. On your first visit the language is detected from your browser; anything not yet translated is shown in English, and payment amounts always stay in USD.
Will my language choice follow me to another device?
No. The display language is saved in your browser, not on your account, so you will need to set it again on each device or browser you use.
Is the display language the same as my Native Language?
No. Native Language, under Skills & Interests, tells us which language-sensitive projects to match you with. It is independent of the display language and does not change how the app looks.
If you still need help after reading this, write to our support team through the chat and we will look into it.